Effective Date: 26th July 2025
Website: horriblemeanbadwoman.com
Contact: horriblemeanbadwomanshop@gmail.com

At Horrible Mean Bad Woman, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or purchase from our store.

By using our website, you consent to the practices described in this policy.

1. What We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, shipping/billing address, phone number
• Order details: Products purchased, payment details (processed securely through third-party providers)
• Account info: If you create an account, your login details and preferences
• Device data: IP address, browser type, operating system, referral URLs, and browsing behaviour (via cookies and analytics tools)
• We do not store your full payment details. These are processed securely by third-party payment platforms such as Shopify Payments, PayPal, or Stripe.

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Communicate with you about your purchase or any issues
• Provide customer support
• Improve your shopping experience on our site
• Send marketing emails (only if you opt in)
• Comply with legal obligations

You can unsubscribe from marketing emails at any time using the link in our emails or by contacting us directly.

3. Sharing Your Information

We only share your personal information with:

• Trusted service providers (e.g. payment processors, courier companies, email platforms) who assist in fulfilling your order
• Analytics services (e.g. Google Analytics) to help us understand how customers use the site
• Government authorities if legally required

We will never sell or rent your personal information to third parties.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

All sensitive information (e.g. payment data) is encrypted and handled securely by third-party payment providers.

5. Cookies

We use cookies and similar tracking tools to:

• Remember your preferences
• Enable site functionality (e.g. shopping cart)
• Measure site performance and visitor behaviour

You can disable cookies through your browser settings, but doing so may affect your experience on our site.

6. Your Rights

Under Australian Privacy Law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Withdraw consent for marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise your rights, please contact us at horriblemeanbadwomanshop@gmail.com.

7. Third-Party Services

Our store may link to third-party websites or use third-party apps (e.g. Instagram, TikTok, Shopify). These platforms have their own privacy policies, and we are not responsible for their practices.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. Please review it periodically to stay informed.

9. Contact Us

For any questions about this Privacy Policy or to request access to your personal information, please email us at: horriblemeanbadwomanshop@gmail.com